Sales and Customer Service Associate, Virtual Work From Home, Newfoundland (Part-Time and/or Full-Time 10 Month Contract)

We value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!

Sales and Customer Service Associate (Part-Time and/or Full-Time 10 Month Contract)

Start Date: February 20, 2021

End Date: December 10, 2021

Ever thought of a new career in the insurance industry? The Property and Casualty Insurance industry employs over 100,000 people in Canada. If you are looking for a challenging and rewarding career we want to invest in you! We want to talk to individuals who have customer service skills, are self motivated and have a great attitude. A combination of classroom training and on the job coaching will be provided to develop your skills if you are the right candidate.

We’re looking for new Associates to join our Sales and Customer Service team. If you’re passionate about customer service and are known for your excellent communication and people skills, this could be the opportunity you’ve been waiting for.

Location: Virtual Work from Home, Newfoundland.

Your Job

As a Sales and Customer Service Associate you will become well-versed in providing our current or potential customers with the best insurance coverage options for their cars and homes. You will listen to them, understand their needs, and communicate – in the most simple and easy to understand terms – the available choices and related benefits. We work together to provide an outstanding customer experience, so your team spirit and talent for getting things done will help you find success in this role.

Responsibilities

Assist existing clients with their home and auto insurance needs

Upsell insurance to existing clients by phone

Provide excellent customer service in a results-oriented environment

Conduct outbound calls for corporate initiatives

Your Skills

High school diploma (post-secondary education is an asset)

Previous sales, customer service and/or call centre experience

Property and casualty insurance experience or license is an asset

High degree of professionalism and strong communication skills

Ability to learn autonomously and thrive in a self-study and virtual training environment

Thrives in a fast paced virtual environment, while being able to manage multiple tasks and priorities

Please note that all candidates must be available to work part-time or full-time. Part-time is a minimum of 21 hours per week during our hours of operation as follows:

Must be available to work shifts Monday to Friday, between the hours of 8:30 AM – 5:00 PM

Must be available to work from 9:00 AM -5:00 PM for the first 6-8 weeks of training.

The deadline for receipt of applications is January 22, 2021.

We wish to thank all applicants for their interest, but advise that only those selected for an interview will be contacted.

Closing Statement

We are an Equal Opportunity Employer

At Intact, our values guide everything that we do. We celebrate our differences and appreciate our similarities. That’s why we are committed to building an inclusive and inspiring environment for all employees. If you need a specific accommodation during the recruitment process, please let us know and we will be happy to provide.

Background Checks

As an employer and publicly traded financial services company, the best interests of our customers, employees and shareholders are important to us. We want Intact to be a great place to work! This means that internal and external candidates will be asked to consent to background checks so we can learn more about you. Please note that for positions with access to financial data or funds, your credit must be in good standing.

Internal Candidates

For internal candidates, you can apply for a posted position if you have been in your current position for at least 12 months and are performing at a satisfactory level. Please note we may have identified other internal candidates through our Employee Development Program, and that the selection process may also be opened to external applicants.

Eligibility to Work in Canada

It’s important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.

This posting closes on January 22, 2021.