Overview

Sales Consultant – Kitchen Job at Leroy Merlin – in Fourways, Gauteng

Job Description

Purpose of the Role


Consult with the customer with the purpose of understanding their needs.

Propose the right product and service according to customer requirements, including quality, convenience and price. Explain how products work and what services are available for the customer.

Ensure high levels of customer satisfaction through excellent sales service.

Key Responsibility

Apply appropriate sales process to build customer relationships and meet sales target

Ensure high level of customer satisfaction through excellent sales service

Engage customers to understand their needs and guide them in their choice

Provide appropriate solutions through products and services

Identify new business opportunities through understanding market trends

Follow up on sales leads

Liaise with Department Manager and merchandisers on products that are preferred by customers

Maintain outstanding store condition i.e. layout, cleanness, prices, product availability, visual merchandising standards

Participate in the department commercial action plan

Assist a customer on total project, before, during, and after sales.

Propose a personalized solution, including products and different services (delivery, installation, etc…).

Autonomous

Assist with the sales process by maintaining a fully stocked store

Requirements

Grade 12 or NQF 4 equivalent

Proven experience as a sales consultant

Extensive product knowledge in electrical

Passion to serve

Friendly, helpful, confident and engaging personality

Problem solving skills

Understanding of pricing methodologies

Exceptional customer services

Proficiency in English

Curious and assumes initiative

Relationship management

Hardworking and lives by example

Ability to deal with a customer portfolio at each step of the sales process (before, during, after)

Ability to use different channels to realize sales (emails, WhatsApp, phone…)

Ability to multi-task

About Company

Company: Leroy Merlin –

Company Location:  Fourways, Gauteng

About Leroy Merlin -