Overview

Sales Support Job at Boldr – in Cape Town, Western Cape 8001

Job Description

JOB DESCRIPTION


Reports to: Senior Manager, Business Development

Department: Business Development

Employment Status: Full Time; salaried; exempt

Location: Ortigas, Manila, Philippines

Merida, Yucatan, Mexico

Cape Town, Western Cape, South Africa

Long Beach, California, United States

Toronto, Ontario, Canada

WHAT YOU’LL LIKE ABOUT US

We are a global impact-driven organization focused on our team members, the communities we operate in, and the fantastic clients.

We pride ourselves on creating career development opportunities for our team members based on their interests and goals.

We have team members with unique backgrounds, commitments, and passions contributing to our excellent company culture.

We celebrate diversity and inclusiveness across our global teams.

We provide many opportunities for team members to learn about our business and the industries that we support.

We have competitive benefits and encourage team members to take paid time off as needed.

We have many diverse inter-organizational groups that you can join or create.

WHAT IS YOUR ROLE

As a Sales Support team member, you will work closely with the Business Development team to support our customer’s sales journey. Your responsibilities will be to update and maintain our HubSpot, manage administrative needs, and handle any other tasks related to the sales process. You will help the Business Development team coordinate with different clients/internal stakeholders, scale current operations, & report on revenue. The sales support role will serve as an instrumental part of Boldr’s sales process.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our team members to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and drive, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

Sales Support

Help qualify leads and set meetings for prospective clients

Help log and track information accordingly in HubSpot to make sure deals are up to date

Help document and create templates for outreach

Reach out to leads from the inbound channel

Take notes and help follow-up on action items from discovery calls with potential partners.

Optimize Hubspot automations/workflows

Monitor sales performance through sales tracking tools and report progress to the team

Identify and keep up with sales trends within our industry

Work with Business Development to create and implement targeted sales strategies

Identity where improvement is needed in sales practices and make suggestions for improvements

Internal Coordination & Reporting Tasks

Generate reports from CRM to inform our broader organization & leadership team

Help submit requests to facilitate the sales process

Work with internal stakeholders to create a seamless handover process from Business Development

External Communications

Be familiar with the client’s needs and be able to get them the appropriate information.

Demonstrate mastery of the company and Client’s offerings (i.e., its product and services)

Understand, investigate, and solve complex client requests, particularly when multiple departments or teams are involved.

Identify opportunities for continuous improvement and value, discussing directly with the Business Development team.

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

Curious, dynamic, and authentic, just like us! #beboldr

Passionate about sales and building strong client relationships

Self-driven, analytical, and a problem solver

Fluent in English – both written and spoken

Able to multitask, prioritize, and project manage

Adaptable to change and attentive to detail

Interested in the IoT (Internet of Things) technology

Tech-savvy and can quickly learn new technical skills

A team player and hyperfocused on doing what is right for our clients

Fluent and articulate with solid writing and presentation abilities – persuasive but empathetic

Open to travel and working at our offices when safe

YOU HAVE…

A Bachelor’s/College degree or relevant experience in a discipline you’re passionate about

Experience in outsourcing or professional services

Experience in B2B sales

Experience using HubSpot or a similar CRM

Have 1-3 years of relevant sales experience

A proven track record of career advancement

Intermediate knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications

Excellent verbal and written communication skills

The ability to understand and communicate complex ideas to customers

The ability to interpret sales metrics and perform data entry

The aptitude to quickly learn and navigate new technology, systems, processes, and applications

Ability to accept feedback gracefully and with an open mind

A Customer-focused mentality and ability to adapt/respond to client’s with diverse backgrounds

About Company

Company: Boldr –

Company Location:  Cape Town, Western Cape 8001

About Boldr -