Overview

Scheduler – Home Health Job at HOLISTIC HOME AND HOSPICE – in Greenfield, WI

Job Description


JOB DESCRIPTION SUMMARY:

The Home Care Scheduler is responsible for daily scheduling for home care patients and PCWs (Patient Care Workers). The Home Care Scheduler will problem solve any scheduling discrepancies between the patients and PCWs. The Home Care Scheduler will keep updated spreadsheets of home care employees and patients. The Home Care Scheduler will be prompt when answering a patient’s phone call and returning a call to resolve any scheduling issues. The Home Care Scheduler will assist with home care referrals when they come in. The Home Care Scheduler will assist in covering the receptionist’s breaks. Must be on-call every 3rd weekend.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

Greets visitors and answers phones in timely, professional manner.

Assists with applicants and hiring of new staff.

Assists with orientation as requested.

Processes referrals and inquiry calls timely.

Assists with telephone calls promptly and efficiently, returning phone calls as needed in a professional manner.

Keeping patients and employees’ spreadsheets up to date.

SKILLS REQUIRED:

Word processing skills

Excel spreadsheet skills

Computer skills

Business office machine knowledge

Organization skills

Prioritizing skills

Attention to detail

Phone etiquette

Job Type:

Full-time

Job Type: Full-time

Pay: $16.00 – $20.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call
  • Weekends

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)
  • Computer Skills: 1 year (Preferred)

Work Location:

Typical start time:

Typical end time:

This Company Describes Its Culture as:

  • Detail-oriented — quality and precision-focused
  • Aggressive — competitive and growth-oriented
  • Outcome-oriented — results-focused with strong performance culture
  • Stable — traditional, stable, strong processes
  • People-oriented — supportive and fairness-focused
  • Team-oriented — cooperative and collaborative

Company’s website:

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Work Remotely:

COVID-19 Precaution(s):

  • Personal protective equipment provided or required
  • Temperature screenings
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place

About Company

Company: HOLISTIC HOME AND HOSPICE –

Company Location:  Greenfield, WI

About HOLISTIC HOME AND HOSPICE -