Scheduling Coordinator- Full Time Job at Cancer & Hematology Centers of Western Michigan – 3.1 in Grand Rapids, MI

Job Description

Scheduling Coordinator

General Summary

Facilitate excellent patient care by supporting and collaborating with clinic team.

Benefits of Working at CHCWM

Low-cost benefits including medical, dental, vision, 401k retirement, and more for all benefit eligible team members.

Day shift. No holidays or weekends.

Paid holidays

Performance based wage increases

Job Qualifications

Required High School Diploma or equivalent

Required to successfully complete orientation program

Preferred one year experience in an outpatient physician practice or healthcare setting

Essential Functions

Perform administrative responsibilities including, but not limited to, scheduling routine follow-up and treatment appointments, managing external referrals and consults, handling no-shows, answering phone calls, and rescheduling patients on bump lists.

Assume day-to-day accountability for the delivery of quality services through consistent application of policies, procedures, protocols, and standards.

Communicates with patients and visitors in a caring and respectful manner. Collaborates with other care team members and anticipates their needs to ensure coordinated patient care.

Utilizes and maintains patient electronic medical record

Assists with ongoing quality improvement to provide efficient, cost-effective care.

Engages in continuous education and training to maintain skills, knowledge, and competency to complete functions of role.

CHCWM Team Philosophy

Team members must demonstrate the ability to work with others by having a positive attitude and can-do spirit. Our major focus is on doing what is best for our patients, providers, and other team members. Honesty and integrity are essential qualities.

About Company

Company: Cancer & Hematology Centers of Western Michigan – 3.1

Company Location:  Grand Rapids, MI

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About Cancer & Hematology Centers of Western Michigan - 3.1