Security Officer – WEEKDAYS – £10.20ph – 60hours Job at Mitie in London

Job Description

Company Description

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 53,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.

Job Description

60 hours per week

Monday – Friday 7am – 7pm


Job Objectives & Responsibilities

To protect our customer’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and any subsequent changes.

Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.

To undertake additional training to ensure continuous self-development.

Main Duties

Arrive on duty on time and in the correct uniform as per Site Instructions

Promote/ represent Mitie and Savile Row in a positive and professional manner at ALL times and deliver excellent customer service

Carry out a thorough handover on shift changeover

Ensure you have read and understood the site’s Risk Assessments

Ensure Site duties are carried out as per Client / Assignment Instructions and in a professional manner

Co-ordinate the safe evacuation of all personnel and contractors from premises when required

Issue and delete all staff / contractor & permit passes as per instructions

Carry out daily checks of the following: passes / keys / search registers and to conduct and audit as per instructions

Carry out any other reasonable instruction / task as instructed by Line Management or the Client

Complete paperwork, reports and carry out all administration tasks correctly and accurately

Immediately report any site defects, health and safety concerns or security risks to line management and client.

Fully and satisfactorily complete all required competency training.

To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.

Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.

You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.

Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.

Use common sense and initiative by immediately involving others if a situation appears to become threatening.

To maintain professional conduct in the face of difficult situations and challenging customers

Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.

Keep to schedules and demonstrate commitment to Mitie and the Client.

To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI’s).To call emergency services and Communication Centre to report all incidents.


Skill & Experience

Ability to contribute to the team

Attention to detail

MUST be Fully flexible to cover bank holidays.

Customer focused approach

SIA licence (SG, DS or CP)

Must have Strong communication skills as reception duties are required. Booking in and announcing visitors to tenants.

MUST Have strong IT Skills

First Aid at Work certificate

Previous Security Experience

SIA License

SC Clearance desirable

Desirable Experience:
CCTV licence.

Additional Information

Benefits: Holiday, Pensions, SIA licence renewal, Uniform/ongoing training / Refer a friend scheme and other company benefits

About Company

Company: Mitie

Company Location:  London

About Mitie