Senior Lead Product Development Manager Jobs in Broomfield, CO at CenturyLink
Title: Senior Lead Product Development Manager
Location: Broomfield, CO
Salary: $150K – $200K*
Category: Information Technology
CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.
This role will report to Director Product Management. This high impact individual contributor role is responsible for
growing CTL’s revenue stream
as measured by FCF and EBITDA. This position will partner closely with Consumer Sales and will need to interface with VP and director-level leaders in the technology and operations organizations. This role will also need to collaborate closely with other members of the product organization to achieve results. This individual will identify and drive financial improvements to revenue through improved ARPU value, sales penetration, capital efficiencies through technology advances and operational efficiencies through process improvements and automation. This role will also be responsible for owning all aspects of the end to end customer journey for our Fiber customers and will identify & lead efforts to address areas of greatest opportunity to improve the customer experience. This position requires strong relationship building skills and financial acumen, excellent abilities to collaborate and influence cross-functionally, a high bias for action and sense of urgency and a passion for delivering a differentiated customer experience. Performance of this role will be tied to Consumer Fiber revenue, CX and EBITDA results.
The Main Responsibilities
Meet or exceed committed business outcomes, including financial performance, customer experience and employee experience goals and objectives
Lead team(s) to the on-scope, on-time and on-budget launch of new product introductions, product features/platform enhancements, and product lifecycle improvement efforts
Partner across/vertically throughout the Company to ensure relevant evolution of Core Solutions
Partner Organizations: Works consistently with Product Management, Business Process Implementation, Software Delivery Organizations, Innovation, Architecture, Engineering, Finance, Business Unit, Operations, Sales, Sales Overlay and other organizations as part of the planning, design, development, and launch of new products and services
Development Process: Identification of appropriate development process based on needs (Rapid Development to Staged Development)
Resource Management: Identification and solicitation for commitment of required core and extended resources
Knowledge & Leadership: Product Development is the COO of responsible solutions area, with intimate knowledge of business drivers, market dynamics, product requirements, solutions interoperability, supporting systems/processes/people jointly accountable for the success of business outcomes across enterprise (non-consumer) business units
Conflict Resolution/Celebration of Success: Identification and resolution of barriers to success for both milestone attainment and achievement of desired business outcomes
Maximizes the digital presence across the customer lifecycle (Learn, Buy, Get, Pa…
CenturyLink, Inc. is an American telecommunications company headquartered in Monroe, Louisiana. It provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. A member of the S&P 500 index, the company operates as a local exchange carrier and Internet access provider in U.S. markets and is the third-largest telecommunications company in the United States in terms of lines served, behind AT&T and Verizon. It also provides long distance service.