Senior Voice Engineer Job at First Focus – in Bridgetown WA

Job Description

As a Senior Voice Engineer, you will be responsible for the implementation, support amp; ongoing maintenance of our client’s telephony and ancillary systems. You will be working as an SME in telephony amp; contact centre technologies utilising your experience on Mitel Connect (Formally ShoreTel), Mitel MiVoice Business or Direct Routing Microsoft Teams platforms.

In this role you will:
Provide day to day operational support for voice infrastructure and services

Provide escalated technical support, troubleshooting and fault rectification of technical issues related to Auto and General voice infrastructure

Work on tasks as assigned whilst keeping stakeholders well informed.

Monitoring, tuning, and performing trend analysis of the re

About Company

Company: First Focus –

Company Location:  Bridgetown WA

Job Category:

About First Focus -