Overview

ServiceNow Architect Job at Dice in Buffalo, NY

Job Description



Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific Region. We are one of the fastest growing IT Consulting company across the USA and we are hiring for our client. We offer a wide gamut of consulting solutions customized to our 450+ clients ranging from Fortune 5001000 to Start-ups across various verticals like Technology, Financial Services, Healthcare, Life Sciences, Oil Gas, Energy, Retail, Telecom, Utilities, Technology, Manufacturing, the Internet, and Engineering. Role ServiceNow Architect Location Buffalo, NY Duration Contract Experience 6+ years of experience with ServiceNow ITSM, CSM and 10+ years working on a team as part of a large IT organization. Job Description bull Serves as a Subject Matter Expert (SME) in large-scale enterprise IT Service Management (ITSM) Customer Service Management (CSM) and enterprise IT solution. bull Architect assigned primarily to work with the newly launched Tooling Organization to define the IT Service Management Architecture and roadmap and support capabilities build out. bull Provides oversight and guidance on system design, maintenance, and implementation of corporate and client ServiceNow instances bull Provides an architectural framework for information system development, maintenance, and enhancement efforts and understands user and process requirements and ensure those requirements can be achieved through high quality deliverables. bull Develops technical solutions, basis of estimate, and Enterprise IT architecture to address customersrsquo large-scale Enterprise IT challenges. bull Support and facilitate integration of data gathered from external sources into existing ITSM, CSM. bull Assists business development teams, including engaging with potential customers, to determine critical pain-points and discuss innovative ITSM and Enterprise IT solutions. bull Assists management in researching existing business environment including trends, best practices and company preferred architectural frameworks and alliances to ensure that company services match business trends. bull Develops technical and ITSM solutions that meet or exceed customer requirements while minimizing risk during execution. bull Assists and supports client activities to eliminate gaps or inconsistencies in the initial solution, architectural design, deliverables, benefits and messaging. Minimum Qualifications bull Bachelor’s degree in computer science, information technology, or a similar technical field bull Ten or more yearsrsquo experience of ITSMEnterprise IT solution development and delivery management Demonstrated experience in the following technical and ITSM areas bull Systems Administration and IT Infrastructure Management bull Experience with incident handling, problem management, and change management. bull IT Service Management Hands on Design and Implementation bull CSM implementation bull CMDB, Change Management, Asset Management bull Incident Problem Management bull Service Catalog bull Request Management Service Desk Experience integrating ITSM with third party tools About Net2Source, Inc. Net2Source is an employer-of-choice for over 2200+ consultants across the globe. We recruit top-notch talent for over 40 Fortune and Government clients coast-to-coast across the U.S. We are one of the fastest-growing companies in the U.S. and this may be your opportunity to join us! Want to read more about Net2Source? Visit us at Equal Employment Opportunity Commission The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Net2Source Inc. is one of the fastest growing Global Workforce Solutions company with a growth of 100 YoY for last consecutive 3 years with over 2200+ employees globally and 30 locations in US and operations in 20 countries. With an experience of over a decade we offer unmatched workforce solutions to our clients by developing an in-depth understanding of their business needs. We specialize in Contingent hiring, Direct Hires, Statement of Work, Payroll Management, IC Compliance, VMS, RPO and Managed IT Services. Fast Facts about Net2Source Inception in 2007, privately held, Debt free 2200+ employees globally 375+ In- house Team of Sales, Account Management and Recruitment with coast to coast COE. 30 offices in US and 50+ Offices globally Operations in 20 countries (US, Canada, Mexico, APAC, UK, UAE, Europe, , Europe, Latin America, Japan, Australia) Awards and Accolades 2018 Fastest Growing IT Staffing Firm in North America by Staffing Industry Analysts 2018 Fastest-Growing Private Companies in America as a 5 times consecutive honoree Inc. 5000 2018 Fastest 50 by NJBiz 2018 Techserve Excellence Award (IT and Engineering Staffing) 2018 Best of the Best Platinum Award by Agile1 2018 40 Under 40 Award Winner by Staffing Industry Analysts 2018 CEO World Gold Award by SVUS 2017 Best of the Best Gold Award by Agile1 Regards Thanks, Anup Kumar (201) ###-#### Ext.405 (201) ###-#### Address 317 George St. Suite 220, New Brunswick, NJ, 08901 Website

Associated topics: business, business advisory, consultant, crm, customer, market, marketing, sales, sap, senior consultant

About Company

Company: Dice

Company Location:  Buffalo, NY

About Dice