Overview
Soft Services Area Manager Job at Neylons Facility Management – in Dublin, County Dublin
Job Description
The Company
Neylons is a Facility Management Company providing services all over Ireland. We are a growing company that prides itself on training and development available to all staff. We offer flexibility, career progression and a competitive start rate.
The Soft Services Area Manager will be responsible for all operational aspects of the Nursing home sites they manage, new business, HR aspects, and training for the region responsible.
Management & Leadership
Overall, ensure the smooth day to day running of the contracts
Organising all rotas of employees within their contracts.
Ensuring correct and thorough training is given to all employees on the cleaning products and cleaning roles within their establishment. Copies of all training files to be sent to HR
Organising relief work for those on holidays or out due to illness.
Ensuring correct levels of stock are held and replenished when minimum levels arise.
Organising general housekeeping and cleaning around the building and litter control
Overseeing Washing, drying and ironing items when necessary and if necessary
Report and store lost and found items
May when required, provide basic information on facilities
Handle complaints in line with the Director of Operations.
Promoting a friendly and welcoming atmosphere
Undertake other routine tasks such as hosing down forecourt and dealing with recycling
Reporting weekly to the Director of Operations
Manage, visit all sites within their remit
Manage all site managers under their remit
Manage and control budgets of all sites under their remit
Proactive and taking initiative in all aspects of their role
The broad view of the Company constantly having in mind improvements
HR
Adhere to Company s recruitment policy and all HR policies
Promote the vision, values and mission of Neylon Maintenance
Represent Neylon Maintenance at client/inspection visits and at events relevant to the position
Maintain confidentiality on all matters relating to service users, ex-service users and general business
Adhere to all Neylon Maintenance policies & procedures
Attend training and meetings as required and inappropriate
Participate in performance reviews
Keep accurate records in relation to all aspects of work and prepare reports as required
Have a flexible approach to work in response to business change, development and review of best practice
Arrange and organize training for all staff/managers as required
Competencies
Knowledge and experience in organisational effectiveness and operations management
Knowledge of business and management principles and practices
Ability to work as part of a management team
Commitment to a high-quality service
Critical thinking and problem-solving skills
Planning and organising, Decision-making, Communication skills
Leading and influencing
Delegation, Teamwork, Negotiation
Conflict management
Flexibility and adaptability
Energetic, hardworking and discrete balanced with a tolerance for stress
Ability to work independently with very little management required
The ability for decision making
Ability to take ownership of all aspects of the role with very little requirement for direction
Requirements:
A minimum of five years experience in a similar role demonstrating a track record of success and the ability to lead and motivate direct reports and support teams towards achieving business targets
We are happy to hear from anyone with specialist skills in any of these areas.
We are happy to hear from anyone with specialist skills in any of these areas.
Please Fill in your details and upload your CV to apply.
About Company
Company: Neylons Facility Management –
Company Location: Dublin, County Dublin