Spa Host Job at PPHE Hotel Group – in Westminster

Job Description

Department: Spa & Leisure

Job Level: Team Member

Job Type: Full Time

Hours per week: 40

Job Reference: REQ50

Date Posted: 29 April

Help us to create unforgettable moments for our guests.

Working at Park Plaza

Authenticity is at the heart of Park Plaza. We pride ourselves on creating hotels that are at one with their surroundings, giving our guests the chance to live, eat and explore like the locals do.

Our people are just as unique, too. They go out of their way to connect with our guests and make them feel at home. If you can bring your passion and personality to work, you could be part of this vibrant team.

Your responsibilities

  • Managing spa reservations and appointments
  • Ensuring an enjoyable guest experience in all other spa facilities such as the pool or gym area
  • Taking payments and issuing bills and receipts
  • Communicate effectively with our guests and colleagues

What we are looking for

  • A proactive approach in relation to upselling Spa treatment and offerings
  • Strong engagement skills and excellent interpersonal skills
  • Ability to demonstrate flexibility and adaptability
  • Positive attitude with a view to creating a welcoming atmosphere and personalised service for all our guests with an excellent eye for detail and to actively seek to improve our service
  • Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment and Care.

Why join us?

It is not enough to have stylish venues in great locations. What really sets us apart is our commitment to guest service excellence. Wherever you are in our organisation, we will encourage you to maintain these standards and find new ways to improve.

We are ready to invest in you and your future. We offer competitive benefits, award-winning training, a supportive team environment and real opportunities to learn, grow and develop a rewarding career

Find out more & apply

If you want to find out more about us, please visit www.jobs.pphe.com. To apply, please click the Apply button now.

From everyday uplifting moments to unforgettable achievements, and everything in between, we are there every step of the way.

Park Plaza. Be part of it.

About Company

Company: PPHE Hotel Group –

Company Location:  Westminster

About PPHE Hotel Group -