Sr Product Manager – Technical Job at Amazon in Seattle, WA
Amazon’s Customer Insights and Research team is looking for a Senior Product Manager (Technical) to evangelize and drive the product roadmap for building the next generation of analytical products for providing insight directly to Amazon’s leadership team (SVPs, VPs) across all our key verticals. This role requires the ideal candidate to be comfortable working at high visibility to automate and create best in class products for sharing deep-dive Customer insights gained from surveys, experimental design, statistics and econometrics. If you like to roll up your sleeves and dive deeper into data, this may be the right opportunity for you. Our team is responsible for conducting global NPS studies to help business teams drive strategic initiatives that advocate for the best possible customer experience. We have a diverse suite of skill sets on the team, including Business Analysts, Business Intelligence Engineers, Data Scientists, and Software Development Engineers.
As a Product Manager, you will drive the business planning for the service – developing business targets and resource requirements, influence our long-term technical and business strategy. You will be seen as the subject matter expert for this area within Amazon.
A successful candidate will bring a passion for technology services and analytics, strong business acumen and judgment, ability to define visionary, ground breaking products, desire to have an industry wide impact and ability to work within a fast moving environment in a large company to rapidly deliver services that have a broad business impact.
You will manage and be responsible for understanding customer needs and delivering some of our most strategic technical projects, and have a significant bottom-line impact on our business and competitive position.
Your responsibilities will include:
Lead Product Definition – Own and drive the customer working backwards strategy, tenets, long-term goals and working backwards documents (press release, FAQ) including customer and market feedback, competitive analysis and business metrics to inform direction.
Define Product Vision – Including all aspects to future roadmap, investment, innovation and experimentation.
Execution of Product Planning and Development – Including customer goals and business requirements for product release, ensuring implementation is aligned with product goals and requirements, and ownership of product positioning.
Lead Product Launch – Own the go-to-market plan to deliver results that ensure the customer and business goals are met in operational launch plans.
Lead Operations – Including monitoring and response to customer feedback, continuous improvement and business growth
Lead interaction with Technical Team – Including helping the technical team make trade-offs based on customer requirements, QA/testing of the product.
Influence senior leaders across Amazon and communicate our vision, strategy, goals, status, and customer impact
You must be a self-starter that is good at handling lots of ambiguity, be excited about the future of AI/ML, and comfortable with 1:1 deep dives as well as high level conference presentations in front of decision makers. So if you are a great PM who is motivated by working with scientists, developers, building strategies, and delivering results then lets have a casual chat and see if we are a good match.
- Bachelor’s Degree
- 5+ years of experience in product or program management, product marketing, business development or technology
- Experience with end to end product delivery
- Experience overseeing roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Exceptional attention to detail, organizational, and project management skills
- Must have shipped a customer- or developer-facing product or service
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Company Location: Seattle, WA