Student Success Adviser Job at University of the Sunshine Coast – in Sippy Downs QLD

Job Description

Salary Level: Classification Level 7 (Salary range A$90,175 to A$98,575 gross per annum plus up to 9.5% employer superannuation contributions)

Appointment: Full-time, fixed-term (12 months duration covering maternity leave)

Campus: Sunshine Coast and Gympie

USC Vision

USC will be a university of international standing and an unsurpassed community asset, focusing on the region from Moreton Bay to Fraser Coast.

University Strategic Goals

The University will be:
A primary engine of capacity building for our region;

A comprehensive multi-campus university growing towards 35,000 students; and

Positioned globally as a top-500 university and a top-100 university under 50 years of age.

Overview of Student Services and Engagement

Student Services & Engagement (SSE) is part of the portfolio of the Pro Vice-Chancellor (Students) who is responsible for setting the vision and strategic direction for the student experience, student success and retention. SSE strives to provide a positive, transformational experience for all USC students and has a broad brief to deliver key initiatives and services under the USC Student Success and Retention Blueprint.

SSE Services include USC-wide face-to-face, email and telephony to provide support and advice to students about administrative and academic matters; domestic admissions; credit application processing; course and program enrolment; examination and graduation services. SSE is also responsible for student finance services, administration of scholarships and the student information system. SSE Engagement activities include student communications; first year and academic program advice; orientation and student success programs for learning engagement; support for learning; and student health, wellbeing and disability support. Reflecting USC’s values, SSE manages USC’s comprehensive program of widening participation activities with communities and schools in its broader region. SSE strives to provide a best in sector approach for all USC students, and in doing so to develop opportunities for staff engagement and career development.

Position Description


To discuss the role, please contact:
Deborah Flashman

Team Leader, Student Success

Student Services and Engagement

Telephone: + 61 7 5456 3871

Email: [email protected]

Any other enquiries or system related issues, please contact [email protected] or phone +61 7 5430 2830

Closing Date

Midnight, Monday 12 April 2021

To Apply

All applicants MUST provide a statement that addresses each of the selection criteria contained within the position description and their resume/curriculum vitae.

Information regarding how to prepare your application and effectively address selection criteria is available on our website information for applicants

As part of your role, you may be required to travel to any one of USC’s locations.

To apply please click the Apply button at top of screen.

Note: To allow optimum use of the recruitment system, please ensure you use Google Chrome and that you open a clean browsing session, ie ensure all other tabs are closed, before you begin the application process.

USC values diversity, enables access and promotes inclusion.

USC strongly encourages applications from Aboriginal and Torres Strait Islander people.

About Company

Company: University of the Sunshine Coast –

Company Location:  Sippy Downs QLD

Job Category:

About University of the Sunshine Coast -