Support Associate Jobs in Concord at Belk

Title: Support Associate

Company: Belk

Location: Concord

The Operations Team Associate is part of the operations team that performs merchandise processing duties to support the merchandising function of the store. The Operations Team Associate position is non-exempt, and schedules include nights and occasionally weekends.

Through excellent customer service and friendly interactions with associates you’ll help the leadership team quickly and effectively take care of the customer. Most importantly, you will work closely on a team that cares for our customers in an environment where we thrive bywinning together.

Receiving: Performs the process of unloading and sorting merchandise cartons received on trailers. Moves new merchandise to the appropriate processing drop zone in a safe and timely manner utilizing equipment such as rolling flats, carts and z-racks.

Processing and product Placement: Performs merchandise unpacking and unwrapping to ensure readiness for merchandising on the sales floor.

Applies sensor tags per company standard.

Maintenance & Housekeeping

Removes packing materials from processing zones. Bails cardboard and prepares plastic for recycling.

Ensures the cleanliness of the receiving area following processing on truck days.

Housekeeping includes being responsible for the cleanliness of the facility specifically the restrooms, associate lounge, fitting rooms and office areas. (Not the case in all stores)

Maintains a safe shopping and working environment

Exhibits a warm and friendly demeanor when helping customers.

Greets all customers and insures that their needs are met.

Adheres to Belk’s dress code policy.

Assist with floor tasks to the overall benefit of the store, particularly during times of peak demand periods, including but not limited to:

Seasonal sets

Floor moves

Daily maintenance

Fill Ins

Daily Standards


Supports the store’s focus on Relentless Customer Care

Ability to ring the register

This person would also be a

key holder

who will:

Drive store sales and metrics by supporting the leadership team with store opening and closing coverage.

Help drive the in-store experience.

Opens and/or closes the store and ensuring that proper store procedures and policies are followed as directed by store management

Minimum Education & Experience

Must be 18 or rising senior in high school

High school diploma or GED preferred

Physical Requirements

Ability to use computer keyboard, standard telephone and other related business equipment

Ability to lift between 10 and 72 lbs at floor level and/or team lift when necessary

Ability to push / pull receiving equipment weighing up to 500 lbs such as rolling flats, z-racks and pallet jacks

Ability to stand for long periods of time

Ability to twist, bend and stoop to retrieve items from floor, shelves, racks, and hooks and place items on floor, shelves, racks and hooks

Ability to work at a safe and steady pace

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Personal Care Product Manufacturing