Overview

Systems Administrator Job at AgReserves, Inc. – 3.6 in Satanta, KS

Job Description


Deseret Cattle Feeders is seeking a self-driven and collaborative Systems Administrator to join the IT Support team and provide end users world-class technical support while representing the IT department through resolution of business unit and division-level systems issues. The ideal candidate is successful independently and works as a supportive member of a cohesive team.

Responsibilities:

  • Provide resolutions for tickets submitted using the support systems and ensure end users understand how to use support systems efficiently and submit tickets properly.
  • Front line support for corporate and division applications and systems.
  • Provide server administration or advanced software administration including for core back-office applications.
  • Respond promptly and courteously to support requests, calls, emails, and other electronic communications.
  • Properly document and maintain support tickets of incoming requests for service.
  • Analyze performance of support activities and documented resolutions to identify problem areas.
  • Identify and suggest improvements to existing processes and systems.
  • Serve as back-up point of contact between IT department and end users needing to resolve issues.
  • Keep organized and accurate inventory of computing system components.
  • Lead a variety of IT projects, products, and team tasks.
  • Coach, mentor, and develop team members.
  • Coordinate, verify, and validate. vendor activities.
  • Assist with network equipment installation.
  • Upkeep industry knowledge and development of technical skills through continued education.

Qualifications:

  • 2+ years experience in IT, networking and systems administration.
  • Proficiency in a minimum of 2 of the following system or processes: O365, Windows OS, IT Asset Management, endpoint mgmt, mobile device management, technical onboarding, equipment inventory management, miscellaneous training
  • Associate’s or Bachelor’s degree in a technical field (IS, IT, etc) or equivalent experience to commensurate with education.
  • Certifications and/or demonstrated proactive efforts of continued education in IT.
  • Strong demonstrated communication skills with ability to effectively communicate concepts, using verbal and written skills to technical and non-technical colleagues.
  • Strong leadership skills and the ability to influence without authority.
  • Skilled at troubleshooting, following through on issues/tasks, research/analysis and systems implementation.
  • Able to work overtime and after-hours to meet deadlines, and travel to various office locations, as needed.

AgReserves, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender, identity or expression, or any other characteristic protected by federal, state or local laws. Qualified applicants must be legally and lawfully authorized to be employed and work in the United States without current or future visa sponsorship – AgReserves, Inc is not sponsoring visas at this time.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Relocation assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • On call
  • Overtime

Supplemental Pay:

Work Location: One location

About Company

Company: AgReserves, Inc. – 3.6

Company Location:  Satanta, KS

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About AgReserves, Inc. - 3.6