Overview

Texas Works Advisor IV Jobs in Waco at Health & Human Services Comm


Title: Texas Works Advisor IV

Company: Health & Human Services Comm

Location: Waco

The Texas Health and Human Services Commission (HHSC) seek highly qualified candidates to fill the Texas Works Advisor IV position within the Office of Medical and Social Services (MSS), Access and Eligibility Services (AES) Integrity Support Services (ISS). The MSS is driven by its mission to connect people, services, and supports by helping individuals and families in need of food, medical care, cash assistance and other social services. The ideal candidate will thrive in an environment that emphasizes: innovation through new ideas, striving for excellence by taking pride in your work, embracing our differences as a source of strength, accomplishing more through partnership, leading by example, and learning for continuous improvement. Texas Works Advisor IV. The Texas Health and Human Services (HHS) seek highly qualified candidates to fill the Advisor IV within the Access & Eligibility Services (AES) Department Eligibility Operations Integrity Support Services (ISS). AES is driven by the mission to connect Texans to services by helping individuals and families in need of food, medical care, cash assistance, and other social services. Functions as an analyst that performs (senior-level) eligibility determination reviews for social service programs. Reviews and analyzes cases to prevent potential fraud prior to certification. Under the direction of management, reviews cases for compliance of public assistance laws and regulations. Applies regulations and procedures to determine accurate eligibility for public assistance programs. The TWA IV evaluates, summarizes, documents findings, and prepares detailed case reports. Collects information and prepares records for referral to analysts to conduct hearings and appeals and responds to client complaints. Reviews suspected fraud cases; identifies and contacts potential witnesses and clients. Makes collateral calls to verify recipient case information. Reviews and analyzes documents and reports from multiple agency, state, and federal databases to collect data and to determine, or verify, new and continued program eligibility. Assists with development and delivery of training presentations to HHS staff. Work involves coordinating the review of eligibility cases, verifying information with clients, collateral sources, residential facilities and employers. Verifies case data and resolves problems and complaints. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Monitor, reviews, and communicates case status and changes to clients and/ or authorized representatives. Communicates all case changes and provides status updates to the management team and/or Director of the Eligibility Operations-Integrity Support Services (ISS).

Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Reviews suspected fraud cases and makes referrals to Office of Inspector General investigators as needed. Reviews case records to determine validity and accuracy of eligibility determinations made by other staff. Conducts effective reviews and obtains information by observing and recording examinations. Performs fact-finding client interviews.
Analyzes and evaluates the client’s statements. Interprets, understands, and applies provisions of public assistance laws. Prepares clear and concise written and oral reports while dealing effectively with t…

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