Textile Department Manager Job at Dunnes – in Wicklow

Job Description


Wicklow, Wexford

Employment Type

Full Time

Job Description

Textile Department Manager

We are Ireland’s largest retailer providing fashion, homewares and food for our loyal customers. We operate 134 stores across Ireland, Northern Ireland, and Spain, as well as a growing online store. Our guiding principle is to deliver excellent quality products at competitive prices and we are constantly developing our product ranges.

We currently have a number of vacancies for Textile Department Managers in our stores in the Wexford and Wicklow region. The primary job function of the Department Manager is to take accountability for their department, ensuring the delivery of exceptional customer care, operational standards to maximise sales and profitability, whilst maintaining costs and controlling stocks.

Inspiring performance of team through coaching to deliver outstanding results and customer service.

The successful candidate will have the following responsibilities:

Key Responsibilities:
To deliver the budgeted KPI plan for the department and any subsequent targets

To deliver the Dunnes Stores principles of operations and customer service.

Lead the team, in a manner appropriate to the Brand, to deliver the agreed business strategies

Ensuring all relevant trading safely and legal policies are in place and adhered

Maximising sales through analysing sales data, stock availability, department trading patterns and pre-empting customer needs and demands

In conjunction with senior management, maintaining stock accuracy and ensuring the department has the right choice and levels of product to drive sales

Demonstrating through role modelling how to deliver excellent customer service, while ensuring the “Dunnes Stores Experience” customer service programme is delivered

Be constantly on the lookout for innovative ideas inside & outside the business.

Setting and implementation of the department brand standards ensuring they are achieved through regular monitoring within the agreed operating framework

To ensure that the Department complies with the layouts and adjacencies, and adheres to the merchandising standards and visual display guidelines communicated centrally

Responsible for leading and training your team in line with the brand training programme

Coaching your team to be passionate and knowledgeable about sales, product availability, stock control, merchandising & display standards, variation prevention, pricing, ticketing, inventory, hygiene and most importantly customer service.

Ensuring all process and business changes are implemented as per the business requirement and on time

Ensure best practice in relation to driving IStore & Online sales are adhered to by all

Provide feedback to senior managers on performance, key customer service developments and operational issues

Good communication, coaching and leadership skills.

Customer focussed

Organisational and time management skills

Commercial mind-set and appropriate product knowledge

Problem solving & decision making

Visual Merchandising skills

People management skills

IT skills

Department or team leader level experience in a fast paced retail environment & customer focused business is preferable but not essential

If this sounds like the job for you, please apply now and tell us why you would be perfect for this challenging and rewarding role!

Dunnes Stores is an Equal Opportunities Employer

About Company

Company: Dunnes –

Company Location:  Wicklow

About Dunnes -