Transport Office Administrator & Customer Service Job at Owens Group in Carrington

Job Description

Owens Group is a fast developing, multi-site organization with a large diverse customer base, making this an exciting opportunity. As a result Owens Group is looking to recruit a part-time Transport Office Administrator to join the team in it’s Carrington Depot (formerly BTS Transport).

Job Purpose:
To carry out all necessary administration as required by the company to facilitate the smooth running of the Traffic Office.

Shifts: Monday to Friday – 9am – 5pm

Salary: £20,500

Job Specifications:
General Administrator Duties which may include but not limited to:

Answering phones and routing calls

Answering and responding to emails

Truck and trailer servicing schedules

Dealing with returned / damaged stock

Dealing with Head Office / Customer to re-book or return stock

Keeping track of vehicle details on specific sites

Checking and confirming delivery times with Customers and via web portals

Checking invoices and PODs

Maintaining files and filing, photocopying, faxing etc.

Maintaining spreadsheets

Managing small projects

Accurately enter data into transport system

Liaise with other departments (Transport Offices and Head Office)

Scanning/Documenting information

Keeping data/information compliant with the General Data Protection Regulation

Facilitating the smooth running of the department in terms of gathering and organizing paperwork

Specific Qualifications/ Job Training

Educated to GCSE (or equivalent) standard

Experience in a similar position

Specific Experience

Working with computerised systems such as Microsoft Excel

Working unsupervised, managing own work to monthly/weekly deadlines.

Specific Skills

Computer literacy

An effective communicator with good telephone manner

Good written and verbal communication skills, able to interact at all levels both internal and external

Team player with a flexible Can Do attitude

Company/Industry Knowledge

Working in a multi-disciplined environment

Able to demonstrate experience in a related environment

About Company

Company: Owens Group

Company Location:  Carrington

About Owens Group